Smoke alarms

Your flat will have a smoke alarm fitted by us. These are checked once a year when you have your gas safety check or by any electrical contractor working in your home.

 

All our fitted smoke alarms are hard-wired in to the main electrical supply with a back-up battery. They are not linked to the emergency services and so if you think there is a fire you must always call 999.

 

Check your smoke alarm once a week by pressing the test button on it.

 

If you have a Telecare system fitted in your property, your smoke alarm will go through to the emergency alarm centre. Please do also call 999 if you think there is a fire.

 

If there is a problem with your smoke alarm please report this straight away to Building and Technical Services (BTS) by calling 08000 147 333.

 

If the smoke alarm intermittently beeps, the battery is low. Please call BTS Repairs to arrange for a new battery installation.

 

Vacuum or wipe down your smoke alarm every 6 months to make sure that the sensor is clear.